Retail Advisor, 16hrs, Wrexham-Hope Street

1. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience – and supporting each other to learn new skills and develop your career.
2. You’ll be working 16 hours per week, and we’ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need.
3. You’ll get started in the role by attending our fantastic induction programme and we’ll tell you all about our LEAP framework – this is the training that means our customers tell their friends about the great experience they had in store.

The secret to our success? It’s our Retail Advisors. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience – and supporting each other to learn new skills and develop your career.

Whether this is your first Retail Advisor role – or you’re looking to take the next step in your career, if you’re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.

You’ll be working 16 hours per week, and we’ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need.

You’ll get started in the role by attending our fantastic induction programme and we’ll tell you all about our LEAP framework – this is the training that means our customers tell their friends about the great experience they had in store.

The must haves

• Our customers will remember you by name because you excel at building relationships
• A friendly, approachable person with strong communication and listening skills
• You’re a true team player when it comes to hitting targets – and making sure the store looks ship shape

The other stuff we are looking for

• Experience in Retail/Customer Service
• An understanding of VMO2’s products and services
• Willingness to work additional hours
• The ability to change and adapt to the business needs

What's in it for you

As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters.

• £11.81 per hour
• Superb accreditation programme with the ability to earn over twelve pounds per hour
• 23 days holiday allowance + an additional day to celebrate your birthday
• Fantastic induction programme
• Learning and Development support
• Flexible benefits to suit you
• O2 Refresh Staff Deals for your mobile, tablet and connected smart watch
• Discounted Virgin Media bundles
• Friends & Family deals across both O2 and Virgin Media
• Buy or sell up to 5 days holiday
• Exclusive discounts through My Extras – including fashion, gym memberships, travel and 100s more