Associate Engineering Manager

1. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. 
2. Join our winning team, Physical Access Control Solutions (PACS) at our Cardiff location.
3. You will work as part of a global team in a flexible work environment, learning and enhancing your expertise.

The Qualified candidate will support Physical Access Control Solutions (PACS) Business Area by leading the validation and successful integration and performance of Physical Access Systems comprising of, but not limited to; Authentication Credentials and services (Physical and Mobile), Authentication Devices, Access Control Devices and Device/System Management.

Who Are We?

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. 

Join our winning team, Physical Access Control Solutions (PACS) at our Cardiff location.

The PACS business is highly visible and one of our most significant portfolios within HID Global. The PACS products include smart cards, mobile access and identifications, software, services and controllers for physical access control.  

As Our Associate Engineering Manager, You’ll Support HID’s Success By: 

Builds and leads a team of skilled engineers to deliver the following

• Integrates all aspects of HIDs PACS Portfolio and reports on solution performance, stability, and user experience
• Maintains the Systems/Solution lab such that it can function 24/7,
• Integrating new products or upgrades into the overall Solution Test Bench as and when they become available from the respective development teams.
• Researches, plans, formulates, and executes activities in the development of Test plans and Test runs which validate Systems/Solution level performance and key Non-Functional Requirements.
• Reviews Program plans, product specifications, defect reports and marketing requirements to continually evolve the Systems / Solution test bench.
• Runs Baseline exercises as required to gather baseline data.
• Analyses test data to determine if the solution meets functional and performance specifications
• Generates Test Reports and / or other data required by Engineering / Program Teams
• Ensures that Test Samples and Test Equipment are available to support the planned test schedule.
• Attends regular Pulse meetings and reports on Test Planning, Scope and Test status.
• Confers with other HID personnel to clarify or resolve problems.
• Undertake assignments to support the PACS Development Roadmap and associated Value Streams.

What We Will Love About Your Background:

• The ability to drive continuous product / solution quality based on real-world experiences and practices is paramount.
• Possesses and applies comprehensive knowledge principles, practices, and procedures over a wide range of PACS Systems and Solutions.
• May expand knowledge and skills to related sets of job duties as required.

Your Experience And Education Include:

• This position would ideally suit a Systems QA Engineer, Access Control or L3 Technical Support Engineer with extensive experience in scoping, installing, configuring, and supporting all aspects of Physical Access Control Systems under real world conditions.
• An Engineering degree or equivalent and a minimum of 5 years of related experience, or a master’s degree and 3 years of related experience, or A PhD without experience, or Equivalent work experience.
• Does not require previous leadership experience
• IT / IP Networking and associated technologies (CISCO CENT or equivalent)
• HID Credentials, Readers, Controllers and Mobile Apps and tools
• Lean and Agile methodologies, including SAFe
• Access Control management via Head-End or IAM Systems
• Knowledge of Biometric or other visual monitoring/detection systems.

Why Apply?

• Empowerment: You will work as part of a global team in a flexible work environment, learning and enhancing your expertise.
• Innovation: You embrace challenges and want to drive ambitious change.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.