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Major Loss Claims Handler

Cardiff

Posted 04/09/2024

Competitive

Top Reasons to Apply
  1. Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development.
  2. We are currently recruiting for Major Loss Handlers to join our fun, competitive and industry leading Household Claims department!
  3. All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays).
Job Description

Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development.

We are currently recruiting for Major Loss Handlers to join our fun, competitive and industry leading Household Claims department!

If you’re looking for a workplace where you can just be yourself, you’re in the right place! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

Household Claims are recruiting for claims handlers in the Major Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.

Main Duties And Responsibilities:

The Large Loss handler will be required to:

  • Ensure delivery of consistent, efficient, and technically sound claims handling whilst delivering great customer outcomes on our largest and most complex claims.
  • Accurately check all claim details and ensure that the reserve accuracy throughout the life of the claim.
  • Identify and assist in pursuing recoveries.
  • Adopt a pro-active approach to all claims to achieve settlement in a timely fashion.
  • You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard.
  • Provide overviews of cases to Heads of Departments.
  • Active contribution and participation in surge response.
  • Ensure Underwriter requirements are checked in respect of the submission of claims.
  • Work with our internal surveyors on Complex Claims and attend site visits when required.
  • Provide feedback and assist in training to Household Claims Service and Support when required.
  • Be a technical point of referral for the Household claims Service and Support areas.

Experience:

Claims handling experience and technical knowledge is essential?

Salary, Benefits And Work-Life Balance:

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

Admiral
Company Information

We're Wales’ only FTSE 100 company with forward-thinking approaches and endless opportunities to test, learn and grow. There's a reason we've been named one of the best places to work in the UK: our progressive culture, core values, and commitment to diversity and inclusion has created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, are felt valued.

Admiral’s success goes hand-in-hand with having a strong people-focused culture. We believe that happy people make happy customers and happy customers help increase profits. Our philosophy is a simple yet effective one: people who enjoy what they do, do it better!

Admiral people work hard to keep us at the top of our industry and are rewarded for it—with competitive pay, great benefits, a share package based on company performance, flexibility and work-life balance opportunities, nearby fitness and health centres, and other special perks.

Key Facts
  • Head Office:

    David Street,
    Cardiff
    CF10 2EH

  • Nearest Train Station:

    Cardiff Queen Street Station 0.3 miles / 7mins walk
     

  • Nearest Bus Stop:

    Dumfries Place KL 0.1 miles / 3mins walk

Location
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