Warehouse Retail Team Manager

1. We are looking to welcome a customer-centric Warehouse Retail Team Manager to lead an amazing team. In IKEA, we call this a Fulfilment Operations Team Leader.
2. You will be responsible for reaching excellence in the daily running of order fulfilment operations by supporting your team, and communicating objectives and goals on a daily basis.
3. We offer Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.

We are looking to welcome a customer-centric Warehouse Retail Team Manager to lead an amazing team. In IKEA, we call this a Fulfilment Operations Team Leader.

You will be responsible for reaching excellence in the daily running of order fulfilment operations by supporting your team, and communicating objectives and goals on a daily basis.

This is no ordinary warehouse role, this is a customer-facing role, and so if you have suitable transferable skills then we would love to hear from you.

WHAT WE OFFER

• The starting point for this role is £26,739 per annum based on competencies and experience.
• 39 hours weekly, working 5 days out of 7 and every second weekend off.
• Working hours are ordinarily between 08:00am and 21:00pm.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount and I-Benefits discount portal helping you save £100s on High Street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Family-friendly policies, offering you enhanced statutory benefits for maternity, paternity, shared and adoption leave as well as supporting co-workers through fertility treatment.

WHAT YOU'LL NEED TO HAVE

• Relevant experience in retail, logistics or customer-facing role.
• Proven experience in leading teams, with a track record of successful leadership that delivers both business results and personal development.
• Proven experience in setting priorities, delegating responsibility, and giving open and honest feedback.
• Business-minded approach with a clear customer focus and ability to meet agreed budgets and goals.
• Ability to implement structural way of working within the area of responsibility.
• Clear communication skills, inspiring, coaching and working with others.

WHAT YOU'LL BE DOING DAY TO DAY

This is a customer-facing warehouse role.

• Lead the team to ensure that the customer warehouse has the right amount of products at the right time.
• Take lead with recruiting, daily staff planning, retaining, and developing talent to secure a diverse, high-performing team that can execute responsibilities with confidence.
• Maintain a clean, organised, and safe working environment throughout the department, ensuring that co-workers work in compliance with IKEA regulations and local legislation related to health, safety, security, and the environment.
• Ensuring the right amount of stock is located in the right place at the right time for our customers to purchase.
• Drive the implementation of business plans and projects.