Customer Technical Compliance Manager , EMEA

1. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do.
2. The Customer Technical Compliance Manager is responsible for the support of a successful development and execution of a technical compliance program.
3. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Job ID: R15320

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Essential Job Functions:

The Customer Technical Compliance Manager is responsible for the support of a successful development and execution of a technical compliance program.This key sales solutions & engineering team member will support Vantages and Clients needs in terms of the technical compliance process. A strategic problem solver and specialist at tactical execution with ideally strong communication and presentation skills across the spectrum of Vantage various teams. Experience with wholesale data centers, colocation, interconnection, cloud, managed solutions and professional services preferred otherwise experience within critical environments like nuclear plants, hospitals, submarines would be desired.

Duties:

• Setting and continuously improving the technical compliance processes.
• Tracking and developing design compliance statements, reviewing templates incorporating Vantage’s latest schematics, diagrams, and features.
• Developing certain technical support for the sales & solutions engineering team
• Working with client requirements regarding review and closure of compliance checks; coordinate responses on compliance queries among VDC internal stake holder.
• Maintain a current understanding of the DIPs process of all developments across EMEA by collaborating with the development delivery and design engineering team.
• Demonstrate a proactive approach to Solutions Engineering by building and growing the role to meet the needs of VDC and its customers.
• Prepare and deliver weekly report extracts for reporting on progress of the program, capture lesson learnt and educate team on new deliveries.
• Develop solutions which demonstrate time reduction and improvements on compliance reviews.
• Engage in detailed compliance assessment of customer's currentand proposed IT environments. 

Skills, Knowledge and Experience:

• Bachelor of Science in Mechanical, Electrical, Environmental, Structural Engineering, Architecture, or equivalent work experience is required.
• Experience in designing critical infrastructure or Data centers will be strongly preferred.
• Excellent power point presentation skills and a feeling for aesthetics.
• Excellent communication and interpersonal skills to effectively work with and present information to the team and the customers (especially in remote team set-up).
• Orientation to detail with the ability to see the big picture.
• Excellent multitasking skills.
• Inquisitive mindset.
• Strong critical thinking and problem solving ability.
• Ability to build and maintain relationships effectively.
• Drive for continuous improvement.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.