Trade Counter Manager

1. We’ve been established since 2006 and are still a family run independent business, with turnover over £50m of last year and aspirations to get over £100m within the next three years.
2. You can help us to continue developing our huge brands, such as Hyundai Power Products and JCB Tools.
3. This role benefits Private AXA health care scheme, Dental and optician cash back scheme, Perkbox, Increasing holiday allowance with service, Staff discount.

Role: Store Manager

Reports into: B2B Sales Manager.

Location: The PowerSite – JCB Tools & Hyundai Power Products – Genpower, Pembroke Dock, SA72 4RW.

Opening times: Monday to Friday 8am to 5pm and Saturday 8am to 12pm. Flexibility may be required during peak season.

The company:

Why not join our fantastic Genpower team, based in the beautiful Pembrokeshire Coast? You can help us to continue developing our huge brands, such as Hyundai Power Products and JCB Tools. We supply many products ranging from garden machinery, power tools, power equipment, bench top tools, generators and more within our broad range of JCB, Hyundai and private label products. We’ve been established since 2006 and are still a family run independent business, with turnover over £50m of last year and aspirations to get over £100m within the next three years.

Established in 2006, we have grown exceptionally and are a leading supplier of quality power products such as garden machinery, generators, water pumps, light construction equipment, pressure washers and much more across our product range available to an approved dealer (reseller) network and direct-to-consumer ecommerce channels. We also sell quality graded products at unbeatable prices via our Hyundai Power Products Factory Outlet. As Store Manager, you will be responsible for the day-to-day running of the store which offers factory seconds, unwanted or unused customer returns and used machines at much reduced pricing.

Benefits:

• Competitive salary.
• Private AXA health care scheme.
• Dental and optician cash back scheme.
• Perkbox.
• Increasing holiday allowance with service.
• Staff discount.

About you:

• Works with enthusiasm, drive, and determination.
• Demonstrates strong drive and vision along with a retail commercial instinct.
• Knowledge of stock management systems, auditing, and cash management.
• Working knowledge of retail KPIs and making commercial decisions within areas of responsibility.
• Intermediate numeracy and literacy skills.
• Passionate about retail.
• Excellent customer service skills.
• Ability to deliver excellence in store standards and the customer experience.

Key responsibilities:

• Taking full responsibility for the performance and day-to-day operations of your store.
• Delivering an improved, and consistent visual customer journey instore which inspires our customers to shop and buy more often.
• Driving sales through understanding and analysing your business drivers.
• Engaging all customers within the shop through selling strategies and techniques.
• Collaborating with Sales Manager and wider business to share innovative ideas and best practice to improve footfall, sales and reduce controllable costs.
• Ensuring your shop is well looked after and keeping the shop floor clean, tidy and well merchandised.
• Ensuring all back of house areas are clean, safe and stock is in order.
• Strong daily social media content through Facebook Marketplace, Instagram and Twitter to drive local footfall to the shop.
• Driving sales through utilising a local trade customer book and developing a personal customer database.
• Working in line with company-wide procedures and policies.
• Tracking performance data for own area (e.g., best sellers, space allocation, etc.) and making the necessary adjustments to drive productivity and efficiency.
• Develop events/incentives that will continue to grow our customer base.
• Stock counts.
• Supporting our internal aftersales teams with the supply of graded stock to support customer enquiries/resolutions.
• Making decisions in the customer’s best interest that also support the company’s philosophy.