What to Include in Your CV
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More information >>Posted 13/09/2024
£24,750 per annum (pro rata for hours worked)
Join us as a Customer Service - Personal Banker in Swansea.
What you'll do
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.
Day-to-day, you’ll be:
The skills you'll need
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.
You’ll also need:
We also support and encourage applications from people who speak, or are learning to speak Welsh.
What else you need to know
We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.
Hours
You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.
This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.
How we'll reward you
Salary: £24,750 per year (pro rata for hours worked)
You’ll join on a competitive salary of £24, 750 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays.
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change.
We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world.
By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
36 St Andrew Square,
Edinburgh EH2 2YB