Susan Ellis Visitor Centre, HMP Parc, Bridgend, CF35 6AP
Salary: £11.44 per hour
Temporary - Part-time (30 hours per week) - Maternity cover from March 2025
Would you like to be involved in this unique opportunity to support children and families visiting a family member who is in HMP & YOI Parc?
We are looking to recruit a Part Time Family Support Worker to join our team at the Susan Ellis Visitor Centre to provide maternity cover from March 2025.
This service is a crucial element of the work we do within the wider Invisible Walls Family Services.
Invisible Walls Family Services manage the Susan Ellis Visitor Centre. Supporting families and significant others. It is based outside the prison. The Visitor Centre is open 7 days a week. Visiting a family member in prison can be a very difficult and emotional experience. Having a friendly face at the Visitor Centre can make a real difference to the quality of the visit. The staff have experience and specialist skills best suited to working with children and families during what can be an extremely stressful time. So our Invisible Walls team takes care of all the booking in arrangements, along with being there to explain the visiting process to children and families in a friendly manner to calm nerves, and help with any questions or anxieties about visiting a loved one in Parc.
The successful candidate will deliver a high quality family support service which supports prisoners and their children, families and significant others through the dedicated helplines, play area and other areas within the department, including the refreshment bar and reduce re-offending by developing and strengthening family ties.
The role will involve the following duties:
The duties and responsibilities listed within this job description are not exhaustive and the job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary from time to time.
The Ideal Candidate:
We are looking for someone with great customer service and excellent communication skills. You must be able to work on your own initiative as well as part of a proactive team in a challenging environment.
With knowledge of data protection, GDPR and the Family and Significant Others agenda you will help support and manage others.
Experience of working within the criminal justice sector would be advantegous but isnt essential together with vocational, voluntary and life experience.
If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.
HMP Parc encourages applications from Welsh speakers.
Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.
G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals
Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.
You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.
G4S is a market leader and we provide a broad range of products and services in over 90 countries. This breadth provides us with a strong understanding and clear visibility of how security and trends are evolving across the world.
We support our knowledge of global security trends with a deep understanding of our customers’ unique needs. We have an enviable heritage with more than 100 years in the security industry.
Our purpose, vision, mission and values are core to shaping the culture of our organisation, helping to guide, unite, differentiate and sustain us. They are integral to everything we do.
G4S Limited, 46 Gillingham Street, Pimlico,
London SW1V 1HU