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Blacks - Supervisor

Cardiff

Posted 25/09/2024

Competitive

Top Reasons to Apply
  1. JD Sports is a leading global omnichannel retailer specializing in sports fashion, outdoor, and leisurewear.
  2. Yoy will play an integral part in making your Blacks store a great place to shop and work through the effective leadership and management of your store or defined business area.
  3. We offer them some amazing benefits incremental holiday allowance, staff discount on JD Group and other brands within the organisation.
Job Description

We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them.

From our nautical based beginnings, we’ve grown to be one of the most recognisable names on the high streets in the UK. We’ve evolved to a point where our extensive range is available online, meaning we can equip like minded enthusiasts with the best clothing, footwear and equipment across the world.

We live and breathe the outdoors, from simple walks and technical hikes, to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them.

Role Overview:

Play an integral part in making your Blacks store a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues.

Key Duties/Responsibilities:

  • Support the Store Management team lead and motivate a high performing, highly engaged team of colleagues.
  • Support a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations.
  • Support colleagues through internal development programme to support future talent and career pathways to help us grow our business.
  • Uphold a store that is safe and compliant operating environment for all colleagues and customers.
  • Deliver our financial results in line with or in excess of company targets.
  • Duty manage and take responsibility for the store in the absence of the Store or Department Manager. 

Skills / Experience / Knowledge Preferred: 

  • Great role model who supports colleagues by mentoring and sharing knowledge to build stronger team.
  • Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. 
  • At least 1 year supervision experience, preferably in a similar format of retail.
  • Experience of effectively prioritising and delegating workload to achieve team goals and objectives.
  • A passion for customer service and a proven record of delivering excellence in this area.
  • Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities to their Store Manager. 

Leadership Behaviours:

  • Leads with a plan/do/review mindset. 
  • Confident and clear decision maker. 
  • Communicates in a way that inspires and engages. 
  • Strives to be better.
  • Resilient and positive attitude even under pressure.
  • Takes personal responsibility.
  • Lives and breathes our values.
  • Passionate about developing teams.
  • Committed to two-way, clear, and honest feedback.
  • Builds great relationships

Benefits:

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

  • Incremental Holiday Allowance
  • Staff Discount On JD Group and other brands within the organisation
  • Discounted Membership at JD Gyms
  • Personal development opportunities to learn and develop at work

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

JD Group
Company Information

Established in 1981 with a single store in the North West of England, the JD Group is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The Group now has over 3,400 stores across 38 territories with a strong presence in the UK, Europe, North America and Asia Pacific.
JD seeks to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion.
Continuously set the global standard for retail experience through best-in-class operations, connected consumer experiences and the unique delivery of the world’s most authentic brands to the market.
The JD Group is always looking for the brightest talent to join the team in a variety of Group roles situated at our Head Office, Distribution Centre, Gyms and across our Retail Stores.
As our business continues to expand globally, we continue to search for driven and talented individuals who love what they do and are passionate about taking the next step in their career.

Key Facts
  • Head Office:

    Unit 5 53, 
    57 Queen St, 
    St Davids Centre, 
    Cardiff 
    CF10 2AS

  • Nearest Train Station:

    Cardiff Queen Street Train Station 0.3 miles / 7mins walk

  • Nearest Bus Stop:

    Dumfries Place 0.1 miles / 3mins walk

Location
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