Projects Administration Assistant

1. RSW is looking to recruit Projects Administration Assistant at Cardiff.
2. You'll act as the first point of contact for customers to meet their needs, and ensure they get maximum value from the business.
3. Employee benefit includes Monthly Spotlight awards, Death in Service scheme, Employee Assistance Programme and much more.

Job Purpose:

• To provide a comprehensive administration service to the Commercial Project Department. To be responsible for ensuring that all records associated with the projects are accurately maintained and administered.
• Act as the first point of contact for customers to meet their needs, and ensure they get maximum value from the business.
• Encourage early project planning, phasing, and forecasting.
• Ensure Project-related information is kept in order and is up to date.
• Communicate with all relevant internal departments to ensure the effective and efficient delivery of project-based sales, including feedback for improvements.

Responsibilities:

• Responsible for accurate maintenance of estimating and project spreadsheets and records.
• Dealing with and resolving enquiries received via phone calls, and emails.
• Review projects to compare information from different clients and maintain folders.
• Supporting the project Sales team and Project Co-ordinator.
• Communicate with customers for missing/required information.
• Dealing with and resolving customer enquiries received via phone calls and emails.
• Checking DFAs against the quote, prior to processing the order.
• Order Input.
• Contract Review.
• Quote follow-ups by phone.
• Provide cross-cover for the Commercial department.

Key Skills:

• Organised and efficient.
• Ability to prioritise workload and work to deadlines.
• Attention to detail.
• Team player with a high level of dedication.
• Excellent communication skills i.e. written and verbal communication.
• Strong organisational skills.
• Time management.
• Qualifications & Experience:
• Proven experience of working in a similar role.
• Knowledge of all Microsoft Office packages i.e. Excel, Word, Outlook, PowerPoint.

Employee Benefits:

• Monthly Spotlight awards
• Death in Service scheme
• Employee Assistance Programme
• 2 Socials a year
• Optical Care Vouchers
• Staff Workwear