Receptionist & TB Administrator

1. We're excited to welcome a dynamic individual to join our team as a Receptionist and TB Testing Administrator.
2. In addition to a competitive salary of up to £22,386 pa you will benefit from Company pension scheme .
3. We offer Learning and development opportunities via the IVC Evidensia Academy.

We're excited to welcome a dynamic individual to join our team as a Receptionist and TB Testing Administrator. We're a passionate agricultural practice devoted to supporting our farming community with top-notch services. If you're someone who thrives in a friendly, fast-paced environment and loves delivering exceptional customer service, accurate data management, and ensuring everything runs smoothly, we'd love to have you on board!

Key Responsibilities:

• Answering phones, welcoming, and assisting farmers and other visitors with professionalism.
• Administrative Support including diary management, scheduling appointments, and coordinating with staff and clients.
• Assisting with various administrative tasks to support the practice, including filing and data entry
• Stock Management
• TB Testing Administration

Be Part Of Delivering Veterinary Excellence:

Our specialist farm team provides the highest quality of medicine with a proactive approach to preventative health planning. Our dedicated large animal premises are equipped with an in-house laboratory, pharmacy, lambing facilities and an examination area. The site boasts ample parking space enabling easy access for clients with trailers.

What You'll Bring To The Team:

We're looking for someone with prior experience in administrative, receptionist, or data entry roles. Strong communication skills, both verbal and written, are important for working well with clients and team members. If you're organized, good at managing your time, and comfortable juggling tasks, that's a big plus. Proficiency in computer systems, especially data entry and database management, is key. As well as accuracy and attention to detail, particularly when dealing with sensitive information. Most importantly, we're seeking someone with a positive attitude and a commitment to providing excellent service to our farming clients.

Working Pattern:

You will work 40 hours across 5 days per week, with occasional involvement in the Saturday rota.

Because Our Employees Matter:

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary of up to £27,000 pa you will benefit from:

Working Patterns:

We require an additional staff member for a minimum of 20 hours per week to potentially a maximum of 37.5 hours per week, within the hours of 8 am-7 pm on weekdays and 8.30 am-1.30 pm on Saturdays on a rota basis. The job will also be based over our 3 surgeries, Haverfordwest, Fishguard and St David’s with an equal share of Saturday morning cover at our Haverfordwest Branch.

Our People Are At The Heart Of What We Do:

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary of up to £22,386 pa you will benefit from:

Work-Life Balance:

• 6.6 Weeks annual leave  
• Additional annual leave for your birthday which will be added to your holiday allowance

Wellbeing:

• Employee Assistance Programme: 24/7 confidential helpline
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay  
• Initiatives focused on colleague wellbeing

Development:

• Learning and development opportunities via the IVC Evidensia Academy 

Colleague Benefits:

• Company pension scheme  
• Healthcare Cash Plan
• Cycle to Work scheme
• Voluntary benefits: choose from a range of benefits to suit you
• Access to discounts/cashback with hundreds of participating retailers
• Discounted staff pet care