Project Support Officer

Job title: Project Support Officer
Location: Llanelli
Contract: Permanent
Hours: 9AM-5PM Mon Fri
Salary: £26,409 - £28,163

Job Description

To provide support in the delivery of Agency services through the provision of efficient office administration and financial control.

Main duties

• To engage in the implementation, review and ongoing development of all administrative systems.
• To provide a client focused point of contact for Agency services.
• To provide administrative support to Agency staff and contribute to the efficient running of the Agency s caseload.
• To provide administrative support to the Agency Manager in collecting and recording information (e.g. training and events record, insurance and MOT record, office inventory).
• To provide administration and financial control of the Agency s small works schemes including raising works orders, liaising with clients/contractors/Occupational Therapists/Technical Officers etc and administration of final payment of works.
• To administer the Agency s petty cash and cash banking system.
• To operate of the Agency s financial database and liaise with auditors as necessary.
• To liaise with the Agency s Practical Services Team in delivering the Handyperson scheme.
• To carry out general office duties including telephone call handling, filing, copying, scanning etc.
• To input data accurately onto the Agency s Case Management database (CARIS).
• To maintain office filing system.
• To provide the Agency Manager with administrative support in preparing Board of Management reports.
• To attend relevant training and network events to ensure that administrative services are carried out to current best practice.
• To take minutes of monthly team meetings.
• To carry out administrative duties as delegated and instructed.

• Experience delivering a customer-focused service. E
• Experience in working in an office environment. E
• Experience of working for a third sector / voluntary organisation. D
• Experience in financial control and working knowledge of SAGE accounts software. E
• Use of Microsoft office packages. E

• A good general standard of education (e.g. Minimum of 5 GCSEs at grade C or above to include Maths and English language). Relevant experience may be considered in place of a qualification. E
• Specific qualification in field of office administration. D

• Able on occasions to work outside of normal working hours. E
• To work within organisational policies and procedures. E
• Ability to speak Welsh. D
• Actively promotes and shows commitment to equality and diversity in all aspects of the work of the Agency. E
• Driving Licence. D