ICT Trainer

1. To support the implementation of the ICT Strategy through providing training and technical support for all aspects of ICT.
2. To work closely with members of the organisation in order to identify and support cost-effective ICT training solutions for all applications used within the service.
3. To co-operate fully with any scheme or pilot scheme that shall be introduced within the department or across the Service.

To support the implementation of the ICT Strategy through providing training and technical support for all aspects of ICT

DUTIES AND RESPONSIBILITIES

• To implement South Wales Fire & Rescue Service’s ICT Strategy.
• To work closely with members of the organisation in order to identify and support cost-effective ICT training solutions for all applications used within the service.
• To design and deliver appropriate training to staff using various methods including: classroom, workshops, one-to-one tuition, elearning and be delivered at any site within the Service.
• To provide 1st line technical support, diagnostics, system support, advice, for all aspects of ICT.
• Undertaking training outside of normal working hours to fit with firefighter shift patterns.

STANDARD SERVICE REQUIREMENTS

• To attend in-house and external training courses as required.
• Any other duties commensurate with the grade and post.
• To co-operate fully with any scheme or pilot scheme that shall be introduced within the department or across the Service.
• To implement the principles of the Service’s Equal Opportunities and Diversity Policies and Welsh Language Schemes whilst carrying out the above duties.
• To adhere to Health & Safety Legislation/Relevant Service Policies and Procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts/omissions.