Appointment Setter

1. Quartix is a leading provider of vehicle tracking systems and fleet management software, serving businesses across various industries to improve fleet efficiency and safety.
2. The successful candidate will assist Quartix in line with their goals and objectives around new business acquisition via working with the field sales team to arrange meetings and get potential customers to engage with us.
3. You will create a positive purchase experience in line with the Company ethos to assist customer retention.

Job Purpose: 

To assist Quartix in line with their goals and objectives around new business acquisition via working with the field sales team to arrange meetings and get potential customers to engage with us. To sell the Quartix product to customers through tele-sales. Create a positive purchase experience in line with the Company ethos to assist customer retention.

Job Detail:

Location: Based in Newtown, Powys.

Responsibilities:

• Making a minimum of 100 calls per day, generating new sales leads through existing customer contacts/data lists and company research for either yourself to convert or a member of the Field Sales Team
• Establishing individual prospect requirements to enable an effective sale
• Performing telephone web-based demonstrations of the Quartix product and its benefits
• Ensure acquisition of paperwork & relevant documents to finalise a sale
• Meet and exceed clearly defined KPI’s as set by Sales Manager
• Supporting the UK field sales team to generate new prospect interest for follow up by the office based Sales Executives and Field Sales Representatives
• Contacting potential customers through agreed sales methods and targets
• Maintaining an ongoing prospect list of potential prospects
• Provide customers with relevant sales information specific to their requirements

The Role:

• Maintain and develop relationships with other sales departments
• Monitor and report on market and competitor activities to Sales Executives & Sales Manager
• Develop ideas and put forward to development team for improved database and system processes
• A commitment to equal opportunities
• Maintain and develop relationships with customers and suppliers
• Contribution towards improvement in procedures and systems
• Learn and adapt to new systems as introduced by the business
• Provide cover for team where appropriate
• Creation or updating of LinkedIn profiles to be used for regular sharing of Quartix marketing content and building band presence in relevant networks
• Ad hoc assignments as required

About You:

• Clear and concise written and spoken communication skills
• Ability to present written information in a structured and balanced way appropriate to the needs of the reader
• Confident on both the phone and in person
• Able to create prospects via cold calling
• Proven experience as telesales representative or other sales/customer service role, ideally B2B
• 12 months office based, or telesales experience preferred
• Good IT skills, which must include use of Office 365
• Willing to learn in-house software, including marketing database
• Ideal candidate would have experience in Salesforce
• Thorough knowledge of our product and benefits it offers
• Ability to work under pressure and enjoys targets
• Results driven
• Excellent time keeping
• Be a good team worker demonstrating loyalty and commitment to the organisation and team members
• Focused with the hunger to succeed in a sales environment
• Cool-tempered and able to handle rejection