Employee Relations Investigations Officer

1. Pobl Group is a leading housing, care, and support provider dedicated to improving lives and communities across Wales, recently expanded through a merger with Linc Cymru to enhance service offerings.
2. We are seeking an Employee Relations Investigation Officer to conduct thorough investigations into workplace complaints and misconduct, ensuring fair treatment and maintaining a positive work environment.
3. Enjoy flexible working policies, generous holiday entitlement, a comprehensive pension scheme, and numerous employee perks, including a health cash plan, gym discounts, and training opportunities.

We have a new role and opportunity to join our Human Resources team as an Employee Relations Investigation Officer on a Full Time, 12 month temporary basis. You will be responsible for conducting thorough investigations into workplace complaints, grievances, and allegations of misconduct, ensuring fair and equitable treatment of colleagues, and helping to maintain a positive work environment and colleague experience where every colleague feels valued and respected. Apply now and make a difference with us!

Overview

What is Great About the Role?

• Professional Growth: Gain valuable experience working with multiple departments, enhancing your expertise in investigative techniques, employment law, and conflict resolution.
• Collaborative Environment: Work closely with HR, legal, and management teams, contributing to preventative strategies and fostering a positive workplace.
• Supportive Team: Join a team that values integrity, professionalism, and compassion in every step of the investigative process.

Where Does This Role Fit In?

This role will pay a key part within the Employee Relations team, providing an unbiased and neutral perspective on workplace investigations. You will collaborate closely with colleagues and management to ensure investigations are conducted with fairness and focus on resolution, while maintaining compliance with company policies and legal requirements.

What skills and experience do you need?

To excel in this role, you should have proven experience as an Employment Relations Investigator or in a similar position, with a comprehensive understanding of employment legislation, regulation, and best practice. You must possess robust knowledge of investigative techniques, including interviewing, evidence collection, analysis, along with critical thinking and analytical skills to evaluate complex information, identify patterns, draw sound conclusions and be expert in producing quality investigation reports.

Effective communication is essential; you should be able to communicate effectively with diverse stakeholders. Your interpersonal skills should enable you to build trust, handle sensitive situations, and maintain confidentiality throughout the investigative process. Additionally, being detail-oriented and highly organised is crucial, as you will need to manage multiple investigations simultaneously in a fast paced and dynamic environment.

A Bachelor’s degree in Human Resources, Business Administration, or a related field is required, along with CIPD Level 5 or above. In addition a relevant workplace investigation accreditation is essential.

What are the pay and benefits?

• This is a Full time role at 37 hours per week for a 12 month fixed term position.  The salary is £47,233.20
• Flexible working policies – this is a hybrid role. Due to the nature of the role time will spent throughout our services and the geographical location will cover South Wales. Our head offices are Newport and Swansea, where we have our team meet ups and your base location will be set closest to your home.
• 26 days holiday entitlement plus Bank holidays, rising to 30 days with length of service
• Pension scheme 
• Sick Pay  
• Colleague Referral Scheme (£250 per referral) 
• Time for Talking – a free counselling service 
• Health Cash Plan 
• Savings Scheme 
• Electric Vehicle Lease Schemes 
• Long service awards
• Cycle to work scheme 
• Eyecare plan 
• Give as You Earn charity donation scheme  
• Gym and shopping discounts 
• Pobl merch   
• Training and progression opportunities

What’s FREDIE? 

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.