Receptionist - Crymych Leisure Centre

1. We are dedicated to providing thorough information and clear explanations about the wide range of services available, ensuring that our customers have access to the best possible provisions.
2. At our Leisure Service facility, our primary goal is to ensure that every customer receives exceptional care and experiences the highest standard of customer service.
3. We strive to create an inclusive and welcoming environment where customers feel valued, respected, and supported throughout their leisure journey.

Salary: Grade 4 - £23,114 for 18 hours per week equating to £11,244.65 pro rata.

Contractual Hours: 18 hours

Basis: This is an open-ended position for 18 hours per week.

Job Reference: REQAA5768

At our Leisure Service facility, our primary goal is to ensure that every customer receives exceptional care and experiences the highest standard of customer service.

We are dedicated to providing thorough information and clear explanations about the wide range of services available, ensuring that our customers have access to the best possible provisions.

Our commitment to customer care begins with our knowledgeable and friendly staff members who are always ready to assist and guide customers. They are well-versed in the diverse services we offer and can provide detailed information tailored to each customer's needs. Whether it's explaining the various fitness programs, describing the amenities of our swimming pool, or outlining the benefits of our wellness classes, our staff ensures that customers are well-informed and empowered to make the most suitable choices for their individual preferences and goals.

To maintain a seamless experience, we emphasize efficient management of our reception areas. Our dedicated team takes responsibility for overseeing these areas and adheres to established procedures to ensure smooth operations. They are trained to handle customer inquiries, manage bookings, and address any concerns promptly and professionally. By doing so, we create an atmosphere of professionalism, reliability, and trust, instilling confidence in our customers that their needs are being prioritized.

Our staff members are encouraged to engage with customers in a warm and personalized manner, fostering a sense of belonging and community within our facility. We strive to create an inclusive and welcoming environment where customers feel valued, respected, and supported throughout their leisure journey.