Retail Assistant

1. We're looking for a Customer Service Assistant who will be the face of our business.
2. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
3. In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.

About The Role:

We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment. In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Here's an idea of what your shift patterns will be: 4 out of 7 days

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your Key Responsibilities May Include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Supervisor Will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0708/87269001/52656729/R/BU #LI-DNP