HMP Swansea - Quality Manager

1. The South Wales Public Sector Prisons aim to deliver high-quality learning and skills programs, ensuring compliance with educational standards and frameworks.
2. We seek a Learning and Skills Quality Assurance Manager to oversee quality assurance activities and support continuous improvement in prison education.
3. Enjoy flexible working arrangements, generous annual leave, and a commitment to professional development and training opportunities.

This is a Learning and Skills Quality Assurance Manager job in one of the South Wales Public Sector Prisons (SWPSP).

The main purpose of the job is to ensure learning and skills delivery in the prison is delivered to quality standards as outlined in the Integrated Quality Assurance Framework for HMPPS in Wales, ESTYN and Awarding Body expectations.

Accountable to the Head of Learning and Skills the post will be based in one of the Public Sector Prisons in South Wales.

This is a non-rotational, non-operational post with line management responsibilities.

Summary

The job holder will be responsible for:

• Managing the quality assurance activities in prison Learning and Skills departments in line with the Integrated Quality Assurance Framework for South Wales prisons.
• Working with the Heads of Learning and Skills to continuously improve in line with ESTYN’s 5 inspections areas – Standards; Wellbeing and Attitudes to Learning; Teaching and Learning Experiences; Care, Support and Guidance; Leadership and Management.

Responsibilities, Activities and Duties    

The job holder will be required to carry out the following responsibilities, activities and duties:

• Manage the Quality Observation process including standardisation, training and moderation.
• Analysing audit data to identify areas for improvement in the quality systems and prepare improvement plans.
• Monitor and report on the impact of quality activities and development plans.
• Support the completion of the annual Self-Assessment Report and development and monitoring of the Quality Development Plans.
• Provide additional learning and support (mentoring) to staff for quality development and occupation competence.
• Ensure ILPs and other elements of the Learner Journey course folders are completed to an excellent standard.
• Monitor weekly end of course learner evaluations from staff in Learning and Skills departments and Industries and inputting on MIS.
• Ensure all staff are competent to deliver Essential Skills and/or vocational courses and resources/ILPs are effectively utilised according to Lifelong Learning UK (LLUK)/Accreditation Boards’ Standards and delivered in a multi-sensory way as appropriate.
• Maintain and monitor all aspects of Essential Skills in the department to maintain compliance with Quality Mark/Inspectors expectations.
• Support the preparation of the Annual Needs Analysis Report documents.
• To be responsible for the implementation of all recommendations that focus on quality procedures, from all inspections and assurance visits.
• Ensure all teachers have required marking schemes, Essential Skills information displayed in learning environments, delivery plans in place/displayed.
• Deliver 300 hours of teaching per year.
• Maintain own professional standards and continuous professional development by attending courses, meetings, training events, workshops, seminars in order to develop yourself and the department.
• To be highly self-motivated and organised.
• Adhere to all HMPPS policies and procedures.
• Line management of admin staff and oversight of contractor staff as required by the Heads of Learning ad Skills.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme

and shall be discussed in the first instance with the job holder.

Benefits

Annual Leave

The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

All candidates are subject to security and identity checks prior to taking up post

All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist