Administration Assistant - Learning and Development
Overview
Providing administration and facilitation support to the Learning and Development function - In particular by supporting the managing and maintaining of the eLearning LMS platform, designing and developing eLearning modules to be undertaken by various colleagues across the business and being an all-round team member for the Learning and Development department.
The role will include the option to complete a Level 3 Diploma in Business Administration, which would entail 1 day a month release for college based learning and 0.5 days a week to support your study requirements.
In addition supporting you with your day to day workload and development opportunities - the Learning and Development team will work with you to ensure you are meeting our expectations and to offer additional development outside of the Diploma e.g. customer service skills and Understanding of the housing sector.
Key responsibilities and accountabilities
Specific objectives and deliverables will be agreed with the management team, the points below are a summary of the main responsibilities and accountabilities.
Administrative Support:
Training Program Development:
Training Delivery:
Evaluation and Feedback:
Colleague Engagement:
Continuous Improvement:
Networking and Collaboration:
No job description can cover every eventuality which may arise, at various times you may be expected to carry out other duties requested by your Line Manager or Manager.
What do I need to be successful?
Knowledge and qualifications
Experience
Personal qualities
No job profile can cover every eventuality which may arise within the post at various times and the jobholder is expected to carry out other duties requested by the Line Manager or Manager.
Terms & Conditions
Salary: £23,901
Working hours: 37 hours per week, worked between our core operating hours of 8am to 6pm, Monday to Friday.
Location: The primary location of this role is in Bridgend, South Wales, but we’ll enable you to take advantage of smarter working allowing you to work in our main office, at home or any other place that will allow you to carry out your work appropriately. However, effective service delivery will always come first and that will sometimes require you to be present at our office, depot or community locations. With that in mind we would expect to see you in person at least two days a week.
Annual leave: 25 days increasing by 1 day for every completed year up to a maximum of 5 days plus bank holidays.
Pension: SHPs - we’ll contribute 2% more than you choose to pay in each month (minimum contribution where you pay 4%, we pay 6%; maximum contribution where you pay 6%, we pay 8%).
Benefits: Access to a wide range of benefits including a health care cash plan, contribution to your professional memberships, learning and development opportunities, hundreds of retailer discounts and plenty more.
We're a not for profit organisation who provide and manage 5,835 homes across Bridgend, South Wales.
We also provide management services to 722 leasehold flats, have a portfolio of 50 shops and other non-residential properties let on commercial terms, and manage 1,129 garages.
Our purpose describes what we are here to do as an organisation. It is the essence of why we exist and it drives our strategic priorities. We help people to live together independently.
Our vision is intended to stretch and provoke our people to think the impossible and have ambitious aspirations for themselves and our customers. It is inherently based on us building strong and fertile partnerships in every area of our business.
Tremains Rd, Bridgend CF31 1TZ, United Kingdom