Job Reference: JR112277
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We Are PCI:
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
As an Associate Business Development Executive your primary duty is to assist EMEA Business Development Executives in the daily management of accounts, with tasks including management and preparation for various client meetings (Face to face or Teams), taking and providing comprehensive meeting notes during client meetings, direct management of any assigned client accounts in EMEA region. You will also support the Lead Generation Manager in identifying potential global drug development targets, conduct research into their respective development pipelines, identify the appropriate contacts and work with the Business Development Executive located in the territory in which the target resides, to manage direct cold calls or mailers, or manage geography specific marketing lead campaigns. The role also requires support in administrative tasks in such platforms as Salesforce.com, Teams, Pulse and HighSpot. You may also be asked to work with Marketing to organize the storage and shipment of Exhibition Booths and Marketing material to various events in the EMEA region.
Essential Duties And Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
This is a remote or office-based position with the candidate based in Europe.
- Assisting EMEA Business Development Executives in both the internal and external management and organization of client meetings
- Manage assigned accounts in close cooperation with the BD responsible for the corresponding territory
- Attend trade shows in a supportive capacity, if required
- Supporting the Lead Generation Manager, responsible for seeking out, finding, and developing new clinical business leads
- Research various drug development companies, and update their information within SalesForce.com database
- Making outbound calls to drug development companies including CROs, medical device, and cell & gene therapy organizations
- Attend client meetings, either face to face, via phone or Teams, generate comprehensive meeting minutes within two days of the meeting
- Follow up on requests for information from clients and the EMEA BD team
- Respond to inquiries that come in via email, the website, by phone and/or through trade shows and log the respective activities in Salesforce.com
- Manage PCI Site Visits, book rooms, organize internal attendees, collate slide decks and presentation materials
- Attend PCI Site Meetings on behalf of the Business Development Executive (if appropriate)
- Support and manage the submission of legal documentation such as CDAs or MSAs to both the PCI and Client legal teams
- Assist in collecting information and preparing Quote Request Forms to present to PCI Quoting Team, support the respective BDE when presenting the proposals to the clients and on follow up activities
- Support Marketing team on exhibition/marketing material storage and shipment to / from events in EMEA region
- Support the BDE Team during preparation and delivery of bid defenses
- Submit and follow up on Requests for information (RFIs) from clients and make sure they are responded to in time
- Prepare and submit Health and Safety assessments
- Support the BDEs to prepare and deliver Kick-off and Handover meetings with the Project Management Team and clients
Qualifications: The requirements listed below are representative of the knowledge, skill, and / or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Knowledge / Skills Requirements:
- Ability to learn, understand and retain information regarding PCI Clinical Services offering
- A great telephone and (virtual) meeting personality for client contact
- A motivated, positive and self-driven attitude
- Highly organized, able to manage short to medium term projects
- The desire and ability to work independently without supervision, and from home if required
- Problem-solving skills and the ability to overcome objections
- An interest in the healthcare market
- Intermediate to advanced Word, Powerpoint and Excel Skills
- Experience using SalesForce.com software
- Experience with outbound calling of any type which can include cold calls to prospects or calls to customers, clients, members, alumni etc.
- Ability to drive to client sites
- Ability to travel greater than 30% of time
- Ability to work with and support the EMEA BDE Team
Language Skills:
- Ability to respond to common inquiries or complaints from customers, or members of the business community. Strong ability to communicate at any level, complex value propositions and pain points that PCI support, in a very short space of time over the telephone. Highly proficient in spoken and written English is obligatory.
Mathematical Skills:
- Ability to work with basic mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Reasoning Ability:
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Computer Skills:
- To perform this job successfully, knowledge of SalesForce.com software preferred but not required; Advanced Excel, Word, PowerPoint, SmartSheets and or similar software.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically capable to perform the above duties with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and / or move up to 5Kg. Specific vision abilities required by this job include close vision
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- The noise level in the work environment is usually moderate.
- Bachelor's Degree in a related field and / or 1-5 years related experience and / or training
- Basic Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs
- Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs
- High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms
