Chef (Lisvane Reservoir)

1. This is an exciting opportunity for anyone wishing to join Welsh Water.
2. We provide Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes.
3. We offer a range of employee benefits and rewards including market competitive salary, 33 days annual leave (pro rata, including public holidays).

Address: Cardiff, Wales, GB, CF14 0BB

Job Requisition Number: 6302

Work Type: Permanent

Salary Range: £27,000 - £29,738 (depending on experience) + annual salary uplift + annual cost of living increase + bonus

Who we Are:

We have just opened our  brand-new Visitor Attraction site at Lisvane Llanishen, North Cardiff, which is open all year round! This is an exciting opportunity for anyone wishing to join Welsh Water. The site boasts, a state-of-the-art Visitor Attraction building with 200 cover restaurant, balcony with views over both reservoirs, group and cubicle changing rooms, both land and water based activities, education learning space, bird hides & islands, meeting rooms and a Grab & Go. Come and join our team and work in this green / blue oasis less than 5 miles from Cardiff city centre. Want to see more?

Dŵr Cymru Welsh Water keeps 3 million people healthy each day with safe drinking water and takes away wastewater to clean, before returning it safely to our beautiful rivers and seas. When you work for Welsh Water, you’ll be joining a company full of passionate individuals, who take pride in their work and the business. In return, our dedicated teams are supported, encouraged, nurtured, developed and rewarded. 

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

What You’ll Be Responsible For:

• Ensuring the safety of all persons on site.
• To order all kitchen and goods for resale supplies from designated suppliers.
• Maintain upkeep of all kitchen HACCP records at all times and to required standard.
• Prepare, cook and serve meals, manage and organise team members to deliver high quality customer service.
• Menu creation and design to achieve and maximise Gross Margin.
• Liaise with and manage external bookings of meeting rooms.
• Supervise and identify training needs of colleagues to ensure excellent customer service.
• Strive to develop and improve the customer experience offering.
• Maintain the food hygiene standards, upkeep and tidiness of the kitchen, in accordance with Welsh Water's Food safety procedures.
• Engage with customers as an ambassador of Welsh Water.

Who You’ll Work With:

Internal:

• Attraction Manager
• Catering Manager
• Marketing and Communications
• Volunteer Manager
• HR & finance team
• Facilities management team
• Any DCWW group using the VC as a meeting venue

External:

• Local community & visitors
• Welsh Government, Local Authorities, and other regulatory bodies
• Event organisers

About You:

Knowledge, Skills & Experience:

• Commercial catering and kitchen supervisory experience
• Practical health & safety and food safety experience in a visitor attraction or retail or restaurant environment
• Catering / Retail customer service knowledge or specialism
• Working with the general public
• Ability to work on own initiative, and manage a large team 
• Commercial awareness
• Up to date Food Hygiene Level 3 minimum certification would be desirable
• City & Guilds or NVQ equivalent qualification preferred

Please Note: If you are successful at first stage interview, you will be required to complete a 2-hour trial shift for final selection for this position. 

Good To Know:

• Site based working at Lisvane Visitor Attraction Centre 
• 37.5 hrs per week  - requirement to work weekends and bank holidays on a rotation basis - currently 1 in 2 weekends both days (no split shifts)
• Typical shifts - 8.30am-4.30pm 5 days /week (subject to flex)
• If you are successful at first stage interview, you will be required to complete a 2-hour trial shift for final selection for this position. 
• Please note, we are looking for prior Head Chef experience for this role as there is a fine dining element.
• From September 2024, we are opening a pre-bookable fine dining experience at our reservoirs and this will require our Chef to help prepare and organise fresh food, and bring ideas, creativity and flair. This will involve working across Thursday-Saturday for the first month of the scheme. 

Benefits:

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes ((your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Enhanced employer pension contributions – Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Free on-site parking at all our sites
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family
• Colleague matched fundraising scheme up to the value of £500 per year for your chosen charity

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment