Director, Chief of Staff, Central Business Services

1. This is an exciting opportunity for a Chief of Staff, Director level role, in Central Business Services (CBS).
2. This position works closely with the Head of Central Business Services in relation to their leadership role and strategic agenda.
3. You will Support the Head of CBS with ad hoc projects – strong project management skills and an ability to shape and manage a project from inception to closure.

Req: 16225

Connect To Your Industry:

Our purpose globally is to make an impact that matters for our clients, our people and society. Our people are at the heart of what we do, and so we are focused on building a firm where everyone can thrive and do their best work, one that is truly inclusive and reflective of society and has our shared values at its core. In Deloitte UK, we have an opportunity to ensure that our people experience ambition, together with our purpose and shared values are truly activated locally and embedded into the core of our business.

Connect To Your Career At Deloitte:

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect To Your Opportunity:

This is an exciting opportunity for a Chief of Staff, Director level role, in Central Business Services (CBS). This position works closely with the Head of Central Business Services in relation to their leadership role and strategic agenda.

The role forms part of the CBS Leadership team and fulfils the role of strategic counsel and trusted advisor to the Head of CBS as well as providing operational support on the day to day running of the function.

This role will suit a highly capable and experienced individual with strong influencing skills and a positive and proactive approach, who is able to act with tact and discretion.

Key Responsibilities:

Strategy and Operational Performance:

• Lead on the strategy development for CBS, including annual reviews and updates, maturity assessments, monitoring of progress against strategy, bringing best practice and insights to our development
• Support the Head of CBS with ad hoc projects – strong project management skills and an ability to shape and manage a project from inception to closure
• Provide a comprehensive monthly report for CBS performance, suitable for use by the LT along with sharing with COOs and Executive

Talent & Team:

• Lead on the engagement strategy for CBS including ensuring our E4C survey action planning is done and coordinated and defining and executing a comms strategy to support ongoing engagement across CBS
• Collaborate with our internal communications lead to deliver our Town Hall and Extended Leadership Team meetings
• Represent CBS as the Enabling Functions’ People & Purpose Executive and on the EF Wellbeing Group

Financial Performance:

• Lead on the planning and preparation of the long-term plan and quarterly forecasting exercises for CBS working closely with our Finance business partner
• Monitor and manage the central cost centre to ensure spend is appropriately forecast, tracked and reported

Business & Leadership Support:

• Build strong relationships with senior stakeholders including Enabling Function leads and their respective Chiefs of Staff
• Act as an ambassador for CBS within the UK firm and as part of the Enabling Functions contributing to all relevant matters on behalf of CBS
• Create and maintain cross-CBS relationships to enable leadership success, in particular providing support to the onboarding of new members of the LT and providing day to day support to the leadership team as required
• Deputise for the Head of CBS as required

Other Areas Of Responsibility:

Maintaining strong relationships across the wider Enabling Functions community to enhance collaboration and integration focussing on specific initiatives and activities and longer-term partnership

Manage the Leadership team meetings and Enabling Functions Op CO – including scheduling diaries, pulling together agendas and coordinating materials for distribution in advance, taking actions and ensuring follow up. Planning meeting schedules for the year ahead, ensuring appropriate topics are scheduled on the agendas. Co-ordinate with our HR business partner on the delivery of the regular, cyclical talent activities eg reward; talent reviews

Connect To Your Skills And Professional Experience:

You’re a natural at collaborating for impact. Someone who understands how our business works and can collaborate across the business with people and teams at all levels. We’re all about letting our leaders lead, so we’ll give you the breathing space you need to do so. We’re also keen to let your creative strengths shine, and to make your own distinctive impact.

Essential Skills And Experience:

• Collaborative
• Shared services/global business services experience
• Project management skills
• Able to manage multiple priorities
• Builds relationships easily
• Qualified accountant preferred (or equivalent)

Connect To Your Business - Enabling Functions:

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.