Senior Assistant - HR Helpdesk

1. This is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey.
2. Working as a HR generalist you will be advising our UK and Swiss employees on a wide variety of company policies and processes.
3. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognised for their contribution and encouraged to suggest changes that can improve our customer experience.

Senior Assistant, HR Helpdesk, 12 month Secondment/FTC

Req: 16572

Connect To Your Industry:

This is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey. Working as a HR generalist you will be advising our UK and Swiss employees on a wide variety of company policies and processes. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognised for their contribution and encouraged to suggest changes that can improve our customer experience.

Connect To Your Career At Deloitte:

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect To Your Opportunity:

• Be the first point of contact for our customer queries via phone and email providing high quality advice and guidance.
• Provide a client focused experience through the timely and accurate management of administrative processes, such as (but not limited to): Reward and payroll, onboarding processes, maternity/paternity/adoption, flexible working and other general administration processes.
• Ensure all system related actions are completed accurately and in time for payroll.
• Contribute to wider projects and initiatives within HR Services as required.
• Connect to your skills and professional experience

Essential:

• The ability to demonstrate excellent customer service skills
• General helpdesk/call centre experience
• Experience of working in an administrative role
• Has attention to detail and a high level of organisational skills
• The ability to multitask across a range of processes and procedures, prioritising your workload according to individual deadlines
• Experience of Word, Excel and Outlook
• Uses initiative to investigate queries and propose suitable solutions
• Enjoy working in a busy, fast paced team environment

Desirable:

• HR experience is desirable
• Knowledge of SAP or similar HR systems is desirable