We know that our people are our biggest investment and finding the right people who will put our customers first and provide world class service is a tough job which is why, when we find talented people, we want to develop them and enable them to grow a career with us, not just fill a seat in a contact centre.
What you will do
As an Underwriter You will be responsible for assessing retail credit applications from customers, making an informed decision whether to lend.
The Underwriting teams are expected to make accurate and prompt decisions, with support from various systems such as credit reference agencies, fraud detection and affordability tools available.
These decisions are to be made in accordance with the companies lending policies, you will also identify potential fraudulent applications, liaising with other departments to investigate the situation.
We offer Flexible hours, 35 per week within the following hours of business on a Hybrid basis: Monday – Friday 8.00am -8.00pm, Saturday 8.00am - 6.00pm, Sunday 10am-5pm Including Bank Holidays.
What you will bring
Ideally we are looking for
Skills that will help you in the role:
How you will be rewarded
Along with a competitive base salary you will receive
At V12 Retail Finance you will not be a small cog in a big wheel, you will have the autonomy to use your skills and experience to drive our business forward and have a tangible effect on our success. In return you will receive a competitive salary package, inclusion in the company bonus scheme, share save scheme and a suite of flexible benefits and discounts that you can opt into to suit your lifestyle, from gym membership to private medical cover. As a business we celebrate achievement and have a range of generous recognition schemes that reward both individual and team successes. We also offer free fruit, hot & cold drinks throughout the day and dedicated breakout areas. We offer excellent in house training and development schemes and a range of external qualifications to enable your progression and career development. Every single member of our team has a personal development plan to help them achieve their goals, whatever their career ambitions.
V12 Retail Finance Technology is constantly transforming the retail sector and we’ve been at the cutting edge of retail finance from the start offering pioneering, multi-channel access and functionality. We don’t believe in standing still and we’re always looking for new ways that our smart technology can work even smarter to delight your customers. Part of the Secure Trust Bank family, we also have the financial backing to make our pricing, products and services work for you. And, our customer first culture means we understand what will make your customers keep coming back time and again.
Secure Trust Bank is the only UK bank awarded a Customer Service Excellence accreditation. We arrange and administer retail finance loans on behalf of Secure Trust Bank PLC, who is the lender. Secure Trust Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.