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More information >>Posted 04/09/2024
£11.45 per hour
Job Title: Guest Services Executive - St Brides Spa Hotel
Department: Front Office
Rate Of Pay: £11.45 per hour plus benefits!
Contract Type: Full Time – Permanent
Hour of work: 37.5 hours per week
Shift Details: 5 days out of 7
Overview:
Can you deliver a truly memorable first impression?
What Are We Looking For…
As a Guest Services Executive, you play a vital role in the success of our innovative and forward thinking business making bookings and generating revenue for the St.Brides Spa Hotel across all aspects including rooms, food & beverage. and spa. The Guest Services Executive will ensure all guests are given a genuine warm, warm and friendly welcome to St.Brides Spa Hotel and roomed according to the department standard. Guest Services Executives are required to have extensive knowledge of the property and of The Celtic Collection and the services provided by various outlets and to consistently provide a high level of service to all guests and colleagues. To enhance the guests stay at every opportunity, from arrival to departure.
What You’ll Do…
As a Guest Services Executive you will welcome and fulfil the check-in and check-out process for guests and group arrivals using the hotel systems.
You will be required to have knowledge of The Celtic Collection and the services provided by various outlets.
Whats In It For You…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few.
Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won’t be disappointed!
Who We Are...
Located at the entrance to Saundersfoot and overlooking the stunning views of the village, harbour, beach and coastline this newest addition to the Celtic Collection, in partnership with the Port of Milford Haven, St Brides Spa Hotel can be found positioned on the clifftop. St Brides Spa Hotel is operated and managed by the team behind the iconic Celtic Manor Resort .The Hotel offers individually styled, luxurious bedrooms and contemporary restaurant, bar and conference facilities. The Spa and Hotel have won many awards over the years including the best hotel in Wales. The hotel is an asset for the local community and provides a great new spot to eat and meet, as well as stay over. The 2 AA rosette Cliff restaurant and Gallery bar have dramatic views across the bay and offer guests the finest Pembrokeshire produce for breakfast, lunch, afternoon tea and dinner.
Recruitment Info:
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
On a cliff top overlooking Saundersfoot in the Pembrokeshire Coast National Park, St Brides Spa Hotel is an oasis of calm with an award winning spa, contemporary restaurant and stylish bedrooms.
Our Spa provides the perfect retreat to relax, unwind and indulge in soothing treatments. Our coastal dual treatment room invites couples or friends to fully benefit from their spa experience, with full height windows that slide open to reveal the fresh sea air and gentle sound of the tide.
St Brides Hill, Saundersfoot, Pembrokeshire SA69 9NH