Senior Communications and Public Affairs Officer

1. Crisis is the national charity for people experiencing homelessness.
2. As Senior Communications and Public Affairs Officer (Wales), you will play a crucial role in our work to end homelessness in Wales.  
3. Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

Salary: £39,884 per annum

Closing date: 17/11/2024

Department: Policy and Social Change

Location: South Wales

Employment type: Permanent

Division: Policy and Campaigns

Hours Per Week: 35

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based at our Crisis Skylight South Wales, 163 St Helen’s Rd, Swansea SA1 4DQ, with the option of hybrid working in line with Crisis’ Hybrid Working Policy. 

About the role 

As Senior Communications and Public Affairs Officer (Wales), you will play a crucial role in our work to end homelessness in Wales.  

You will create and drive forward a bold communications strategy for Wales, collaborating with colleagues across multiple departments to showcase the depth and breadth of Crisis’ work in Wales with maximal impact.  

You will share our passion for equity and for ensuring that the voices of those with lived experience of homelessness are at the heart of our work. 

The successful candidate will have a natural interest in campaigning for positive change and will work closely with our policy team, joining the team at an exciting time as we anticipate proposals for new legislation to better support people experiencing or at risk of homelessness in Wales.  

About you 

The successful candidate will: 

• Have an excellent working knowledge of the media landscape in Wales.  
• A proven track record for designing and delivering impactful communication strategies or substantial experience as a journalist. 
• Be experienced in working with people to share their stories in a positive and meaningful way. 
• Have exceptional communication skills with an ability to communicate effectively with wide-ranging audiences and partners. 
• Have a good understanding of Welsh politics and take a keen interest in campaigning for positive policy change. 
• Be passionate about working as a team to help end homelessness in Wales. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.  

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.   

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.   
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly And more! 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.  

Closing date: Sunday 17 November 2024 23:55  

Interview date: Tuesday 26 November 2024 at Crisis Skylight South Wales, 163 St Helen’s Rd, Swansea SA1 4DQ 

Interview process: This will include an interview looking at competency and values-based questions with our recruitment panel as well as a discussion with some of our members with lived experience of homelessness here at Crisis. As part of the interview, candidates will be asked to prepare a presentation and to complete a short-written task. 

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.